Greyhound Transport What Happened after September 11 free essay sample

An overview of the inexpensive services that Greyhound has to offer and suggestions on ways it can improve its service given new security concerns. This paper summarizes the services of the American Greyhound Bus Service which is a part of the travel services industry, providing intercity travel within the United States as well as travel packages and mail services. The paper discusses what has happened to the company since the terrorist attacks of September 11th, citing positive aspects such as safety since people are feeling less safe in the air and more safe on the roads. In regards to the environment, Greyhound reports that one Greyhound bus takes 17 cars off the road and achieves 162 passenger miles per gallon of fuel. (Greyhound Facts Figures) The main issue effecting Greyhound is how the events of September 11 impact upon it. Since September 11 there is a new fear of flying. This is likely to increase the number of people choosing bus travel over air travel. We will write a custom essay sample on Greyhound Transport: What Happened after September 11? or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It also means that many people in the United States will choose holidays within the United States instead of overseas travel. The downside is that there will be less overseas visitors traveling within the United States. It has already been noted however, that the majority of Greyhound customers are Americans traveling to visit family and friends. Overall then, we would expect demand for bus travel to increase. This brings with it both opportunities and problems. This is a changing environment for Greyhound. This report will focus on how Greyhound can respond to these changes and specifically how the problems they create can be predicted so that the opportunities presented can be fully utilized. Five of these problems will now be discussed in turn.